Write here when
A Chapter or Guide step disagrees with a current official build, an achievement trigger is described unclearly, an internal link 404s, a store URL has moved, or you represent a rights holder and need a specific page reviewed.
Before you write, open the page and copy its URL. Several Chapters mention similar items—teeth, journals, Gear Boy chapters—and the URL is the fastest way to land on the right paragraph.
Check the in-site page first
- Codes and missables — the matching Chapter and its Guide
- Who a character is — the character profile, then the Chapter it points to
- Steam unlocks — the achievement checklist, then the Chapter route
- Where to buy or install — Download, or the Android APK explanation for Play Store delivery
- Sequel status — the Sally Face 2 page, not a guess in email
How to send a useful gameplay report
Address: [email protected]. A short subject that names the Chapter or achievement is enough. Screenshots are optional; a precise description is usually better than a large attachment.
If the issue is that an achievement did not pop on Steam, say so, and mention whether you already used the in-game Achievements menu Sync control described on the checklist page. That avoids a round trip when the route was followed but the client had not refreshed.
Subject
Correction — Chapter 4 Her Fate / room 103 cutoff
Body
URL, platform (Steam / Switch / Android, etc.), what you did, what you expected, what happened, and whether you were on a first run or a Chapter replay.
Copyright and legal notices
Use the same address. Put “Copyright notice” in the subject and include the work, the exact URL, a description of the material and your authority to send the request. The Copyright page lists the same checklist so a notice can be matched without guesswork.
Mail to this address is correspondence, not legal advice and not a filing with a court. If a request has a statutory deadline, say that in the first message.
What this inbox cannot do
It cannot refund a purchase, restore a corrupted save, reset a Steam or console achievement, unlock a Google Play licence, diagnose a crash, or intervene in a dispute with another player or a store.
It also cannot supply Sally Face as a file, point to a pirate mirror, or confirm an unannounced Sally Face 2 date. For those matters, use the store that sold the game or Portable Moose’s own channels.
Replies and records
Messages are read when reasonably possible. Accuracy, broken pages, accessibility and rights issues are more likely to get a reply than a request for official support this site cannot provide. A response time is not guaranteed.
A message may be kept while the issue is open and for a reasonable time after, so a correction has context. The Privacy Policy explains how email and public feedback notes are handled. There is no ticket portal or phone line.
Questions about this page
Is there a Discord or comment form?
There is a public feedback panel for tips and guide comments. Use email when a report needs a URL, platform details, a rights notice or a private reply.
Will you add my fan theory or a leaked sequel date?
No. Character pages and the Sally Face 2 page stay with what the game and Portable Moose have made public.
I need help buying or installing the game.
Use the Download page for official listings. Install and purchase problems belong to that store’s support, not this inbox.
Questions that still need a person: [email protected]